Contact Romerz after-sales service
Dear Datees customers, for installation and service of products, be sure to call the number of Romerz after-sales service office or send an SMS to these numbers
Special line: +98(21)74937
1.The cost of transportation is the responsibility of the buyer.
2.Services for installation and service of products are performed within 24 hours.
3.In case of installation and repair by unauthorized persons, this warranty get void.
4.The warranty period of the products is as follows:
Gas Hob: All parts include a warranty for 24 months from the date of installation.
Range Hood: This warranty is valid for 18 months from the date of installation. (It is necessary to use a power protector.)
Sink: The validity of this warranty is 12 months from the date of sale, which is stamped and signed by the store owner. (If the cabinet cut is not according to the cutting pattern inside the carton, the glass sink is not included in the warranty.)
Oven: This warranty is valid for 18 months from the date of installation.
5.In order to use the warranty, it is mandatory to provide the warranty at the time of the company’s experts.
6.This warranty includes the technical parts of the device and the damage caused by transportation, power fluctuations, inaccuracy in maintenance and use of non-standard cleaning solutions are voiding the warranty.